The GSC has issued the results of the Online Responsible Gambling Survey.
The survey was sent out to the holders of a Full or Network Services OGRA licence that, on 1 December 2023, were actively trading on a Business-to-Customer (B2C) basis. The GSC would like to thank all those who participated in the survey for their contribution.
The Survey was designed to review the effectiveness of the responsibility-in-gaming landscape of licenced B2C operators and gather both qualitative and quantitative data on:
The number of customers that had used responsible gambling mechanisms between 1 January 2023 and 31 December 2023;
The technical parameters that are used to apply the legal requirements; and
The licensee’s opinion on the effectiveness of the measures in place.
You can read the full report here: Online Responsible Gambling Survey Report