The General Supervision division is tasked with the comprehensive oversight and supervision of operators, from the approval of licences to their cessation. We collaborate closely with other supervisory teams, including the AML Inspection team and the Enforcement team.

Following a successful licence application hearing, Operators are assigned a Lead Inspector from the General Supervision team who will subsequently be the point of contact for that Operator.

Inspections

The GSC supervises compliance through a combination of self-assessments and on-site reviews.

Desk-based reviews of self-assessments and any documents provided allow the GSC to assess an operator’s policy and process. On-site activities include inspections completed on an operators’ premises, customer sampling and face-to-face meetings.

On-site activities encompass visits to operators' premises, customer sampling, and face-to-face meetings. On-site inspections can be carried out as standalone assessments or as combined AML/CFT and General Compliance inspections. The decision is based on the operator's risk assessment, the time elapsed since the latest AML/CFT or General Compliance inspection, the schedule of upcoming inspections, and the availability of GSC Officers.

Further information can be found in our  General Supervision Procedures or by contacting us at  GSCGeneralSupervision@gov.im